This policy applies to our web sites (NetScanTools.com, SwitchPortMapper.com, NWPSW.com and LineageManager.com)
and to any personal information given by you to us in the course of conducting a purchase or evaluating our software.
Northwest Performance Software, Inc. may be referred to below as 'NWPS'.
Information Collected Online
and Google Analytics Remarketing in conjunction with DoubleClick as described in the following paragraphs.
What is a cookie? A cookie is a small piece of data that is sent from our web server to your browser,
which is saved on the hard drive of your computer. A cookie cannot read data off your hard disk or read cookie files
Cookies/Google Analytics: This cookie allows
us to see information on user website activities including, but
not limited to page views, source and time spent on website. The
information is depersonalized and is displayed as numbers, meaning
it cannot be tracked by to individuals. This will help protect
your privacy. Using Google Analytics we can see what content is
popular on the website and strive to give you more of the things
you enjoy reading and watching.
Cookies/Google AdWords: Using Google AdWords
code we are able to see which pages helped lead to contact form
submissions, software downloads and purchases. This allows us to
make better use of our paid search budget.
Cookies/Remarketing with Google Analytics: We
use Remarketing with Google Analytics to advertise online.
Third-party vendors, including Google, show our ads on sites
across the internet. NWPS and third-party vendors, including
Google, use first-party cookies (such as the Google Analytics
cookie) and third-part cookies (such as the DoubleClick cookie)
together to inform, optimize, and serve ads based on someone's
past visits to our websites.
Cookies/DoubleClick: We use remarketing codes
to log when users view specific pages, allowing us to provide
target advertising in the future.
Web/FTP Server Log Files - the web servers of
the web hosting companies we utilize record accesses to our web
pages and FTP file downloads. These log files are solely for
statistical purposes such as most frequently viewed pages. We do
not track individual visits unless illegal activity is suspected.
Email Messages To Our Email Accounts - email
addresses sent to our email accounts by non-customers are not
added/sold/transferred to any mailing list. At our discretion, we
may retain a copy of the received message and our outgoing email
message for future reference.
Software Demo Requests and Email Follow-up -
if a request for a demo or trial of our software is received, we
may follow up with that email address to assure that the software
was received and to offer assistance and at our discretion,
discount coupons. Such follow-up may occur up to 30 days after the
request is received.
Information Collected By Our Resellers
each of our resellers for their privacy policies.
Information Supplied To Us By The Reseller -
depending on the type of reseller transaction, we may be supplied
with contact information (name, address, telephone number) and, in
the case of an unlock code from a reseller order, an email address
for software delivery. This information given to us by the
reseller never includes payment information such as credit card
numbers. The information supplied to us by the reseller is used
internally by us to complete the order and is not sold or
distributed outside our company.
Information Collected By Us During a Phone/FAX/Mail
Personal Information Privacy - all
information collected by us during the course of a purchase
transaction is used internally within our company and is not
distributed to any one else (exception is credit card address
Credit Card Address Verification - we are
required by our bank to do 100% Address Verification of every
credit card authorization we make. This helps protect you against
unauthorized use of your credit card.
Transaction Document Retention - we are
required by credit card companies and certain government agencies
to retain documents for a short period of time that we use to
process the sale.
Email Addresses - either at the time of
purchase or when you register one of our products, you can request
that we add your email address to our customer list for the
specific product you purchased. We occasionally send email
relating to the product you purchased. This email usually includes
announcements about bug fix patches or new revisions. It may
sometimes include information about related products we sell. You
can choose to opt out of participating in this list at any time,
such as at the time of purchase or later; instructions are
provided in the email messages we send. You can also send an email
message to us at any time asking for removal from our email
notification lists (please include the email address that you
receive email from us on).
Personal Information Security - customer
information/lists and related personal data are not kept on our
web sites. Our web sites do not directly contain secure online
order forms, our web pages are linked to resellers from whom you
can make a secure online purchase. Under no circumstances will
Northwest Performance Software sell, rent, loan or give personally
identifiable user information to marketers.
The foregoing policies are effective as of August 30, 2013.
Northwest Performance Software, Inc. reserves the right to change this
policy at any time by notifying users of the existence of a new
privacy statement. This statement and the policies outlined herein are
not intended to and do not create any contractual or other legal
rights in or on behalf of any party.