Applicability
This policy applies to our web
sites and to any personal
information given by you to us
in the course of conducting a
purchase.
Information Collected Online
Cookies - our web sites do not
use cookies to track visits
EXCEPT our support forum will
deposit a cookie on your machine
to identify returning registered
users. The cookie will be
identified by 'nwpsw.com'. The
support forum provides a way to
delete the cookie. If you do not
use the support forum, you will
not encounter cookies. External
sites may use cookies when
directing traffic to our site.
Web/FTP Server Log Files - the
web servers of the web hosting
companies we utilize record
accesses to our web pages and
FTP file downloads. These log
files are solely for statistical
purposes such as most frequently
viewed pages. We do not track
individual visits unless illegal
activity is suspected.
Web Form Email Messages - email
addresses submitted into our
online "email us" form are used
only to respond to visitor
queries and are not
added/sold/transferred to any
mailing list. At our discretion,
we may retain a copy of the
submitted message and our
outgoing response email message
for future reference.
Email Messages To Our Email
Accounts - email addresses sent
to our email accounts by
non-customers are not
added/sold/transferred to any
mailing list. At our discretion,
we may retain a copy of the
received message and our
outgoing email message for
future reference.
Software Demo Requests - if a
request comes from a person
located within the geographical
area of a reseller of our
software with whom we have an
exclusive distribution
agreement, we may forward the
email address of the requestor
to that reseller for follow up
by that reseller.
Google AdWords™ conversion
tracking. Some of our pages
contain an image and javascript
conversion tracking code snippet
designed to show us the interest
level of traffic driven to our
site by AdWords click-throughs.
We use Google Analytics to track
referrals from Google to our
site in order to improve our
site. Many pages on the site
have the code necessary for this
to work. Google Analytics uses a
javascript tool.
Information Collected By Our
Resellers
Resellers Privacy Policy -
please contact each of our
resellers for their privacy
policies.
Information Supplied To Us By
The Reseller - depending on the
type of reseller transaction, we
may be supplied with drop ship
address information and, in the
case of an unlock code from a
RegNow.com or Plimus.com order,
a phone number and email address
for delivery. This reseller
gathered information given to us
never includes payment
information such as credit card
numbers. This information is
used internally by us and is not
sold or distributed outside our
company.
Information Collected By Us
During a Phone/FAX/Mail Purchase
Personal Information Privacy -
all information collected by us
during the course of a purchase
transaction is used internally
within our company and is not
distributed to any one else
(exception is credit card
address verification).
Credit Card Address Verification
- we are required by our bank to
do 100% Address Verification of
every credit card authorization
we make. This helps protect you
against unauthorized use of your
credit card.
Transaction Document Retention -
we are required by credit card
companies and certain government
agencies to retain documents for
a short period of time that we
use to process the sale.
Email Addresses - either at the
time of purchase or when you
register one of our products,
you can request that we add your
email address to our customer
list for the specific product
you purchased. We occasionally
send email relating to the
product you purchased. This
email usually includes
announcements about bug fix
patches or new revisions. It may
sometimes include information
about related products we sell.
You can choose to opt out of
participating in this list at
any time, such as at the time of
purchase or later; instructions
are provided in the email
messages we send. You can also
send an email message to us at
any time asking for removal from
our email notification lists
(please include the email
address that you receive email
from us on).
Personal Information Security -
customer information/lists and
related personal data are not
kept on our web sites. Our web
sites do not directly contain
secure online order forms, our
web pages are linked to
resellers from whom you can make
an online purchase. Under no
circumstances will Northwest
Performance Software sell, rent,
loan or give personally
identifiable user information to
marketers.
General
The foregoing policies are
effective as of September 22,
2004. Northwest Performance
Software, Inc. reserves the
right to change this policy at
any time by notifying users of
the existence of a new privacy
statement. This statement and
the policies outlined herein are
not intended to and do not
create any contractual or other
legal rights in or on behalf of
any party.
Copyright 1995-2012 Northwest Performance Software, Inc. All rights reserved
- Privacy Policy
'ipPulse', 'Lineage Manager for
Dogs', 'NetScanTools Pro', 'NetScanTools Standard',
'NetScanTools LE', 'NetScan', 'Northwest Performance Software' and 'NetScanTools.com', are
trademarks of Northwest Performance Software, Inc. 'NetScanTools' is a
registered trademark of Northwest Performance Software, Inc.
This policy applies to our web
sites and to any personal
information given by you to us
in the course of conducting a
purchase. 